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Shipping & Return Policy
What is the refund & return policy?
Click here to read our refund & return policy.
What is the shipping rate policy?
Our $9.95 flat rate or $3.95 seed only shipping cost applies to all orders with an additional charge applying to those items designated with an asterisk * online. Those items marked have an additional shipping charge due to weight, size, or additional parcels. Please see below to determine your Shipping Zone and Additional Shipping Charges.
Can I change an order after being submitted?
Once an order is submitted, we are unable to modify it. We apologize for any inconvenience.
Orders placed via our website undergo immediate preauthorization for the total order amount, and cannot be added to. If you have forgotten an item, you will need to place another web order.
How will my order be shipped and how quickly will it go out?
Our warehouse team processes orders Mondays – Thursdays. Most orders are shipped within 2-3 business days. Large or oddly shaped items may need to be split into multiple shipments. Orders are shipped via USPS or UPS depending on the package and/or destination. Tracking is sent once an order ships. We are unable to expedite orders at this time.
Do you ship your cut flowers?
No, we do not ship our flowers. We encourage you to find local seasonal flowers through a flower farm or floral designer listed on ASCFG.
Do you ship to Canada, or outside the US?
Sorry, we do not ship outside of the United States.
Do you ship to Alaska or Hawaii?
Yes! We ship to both Alaska and Hawaii.