Online Course Questions
Terms of Use:
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE. By using this website, you signify your consent to these terms of use. If you do not agree to these Terms of Use, please do not use the website.
Do you offer course discounts?
Yes, once you are part of our course family (owning any online course or workshop) you will automatically receive a special $50 off coupon code via email. Please note, you must use this code to receive the discount. After 30 days of purchase no discount refunds are given.
What is the difference in On-Demand courses and School courses?
Mini-Workshops vary from sixty minutes to over four hours of instruction, see individual courses for details. Each of these courses offers lots of valuable information on a specific topic that you can digest in a short amount of time and put into action right away.
School course content is much more comprehensive and covers broad topics. School courses are meant to serve as a long-term reference tool that you will use all throughout the course of your flower farming journey. Each course includes 6 modules, which each contain multiple video training sessions, instructor worksheets, and handouts, and an FAQ archive. All of the course sessions (including the FAQs) are searchable by keyword, so you can always find and go directly to the information that you need at any given time.
Is there an app for online courses?
Click here to download the app.
Is there a course access tutorial?
Where do I log in to my online course?
Go straight to the login page here. Bookmarking this login page on your device makes it easy and fast to access. The course login button is always located on the menu under Account Login.
How can I reset my password?
Click here to go to the login page and select Forgot Password.
May I watch the courses more than once?
You have lifetime unlimited access to your purchased courses.
Can I share my course content with a friend, garden club, or other groups?
To maintain the integrity and affordability of our programs, each TGW course allows access to only one paid subscriber. The purchaser’s private viewing may include family members and employees. If a private Facebook group is associated with a course it may only be accessed by a single user. TGW asks that each student respect this policy accordingly.
Do I have to watch at a certain time?
You can watch the courses anytime at your convenience. Purchased courses will appear in your library immediately and will always be there for viewing.
Do I have unlimited access?
Yes, you have lifetime unlimited access.
How does the money back guarantee work?
Full refunds with no questions asked are given upon email request within 7 days of purchase. Once a refund has been issued you lose all access to the course/workshop.
How do I ask questions on the course subjects?
Each School Course includes access to a private Facebook Community. On-Demand courses do not include the community, questions can be emailed to
[email protected].
Whoops, I purchased the course twice, how do I get a refund?
Request a refund by sending an email
[email protected].
Are the courses closed-captioned?
This is not available yet but we hope to in the future.
Do any of the courses offer how to grow in hoop houses?
Yes, our Flower Farming School Online: Growing Cut-Flower Crops in Hoop & Greenhouses with Steve and Gretel Adams.
I live outside of the USA, may I purchase a course?
Yes, our online courses are available internationally.
Are the courses focused on growing in a specific region or area?
No, the courses are based on methods to apply to any growing area.
Do you offer Payment Plans
At this time we do not offer payment plans.
Can I download the sessions
Course content can only be accessed via the internet and cannot be downloaded. Internet only access is how we protect our intellectual property.
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Farm & Growing Questions
Is the farm open to the public?
The Gardener’s Workshop farm is also the Ziegler family home and is therefore closed to the public. We do schedule Open Farms occasionally. Keep an eye on our emails and social media for dates.
How big is The Gardener's Workshop farm?
Much smaller than most would think! The property is arranged on 3 acres of land while just 1.5 acres produce the thousands of cut flowers we sell each week between May & October.
Do you offer any internships or have any positions available?
With an established staff, we do not offer internships or take any volunteers.
How do I become a flower farmer?
It all began because Lisa wanted to work in her garden as her career too. Lisa’s online course
Flower Farming School Online shares how you can become a flower farmer. Get more information on steps you can take here…
So, you want to be a flower farmer?
How do I get started with soil blocking?
We love helping gardeners and flower farmers grow great cut flowers from seed and have dedicated a large section of the Blog and website to sharing tips, techniques, and videos for soil blocking. Lisa’s online course
Seed Starting Made Easy covers the whole process of starting seeds indoors and outdoors in the garden.
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Shipping & Shop TGW Questions
What is the shipping policy?
Additional Shipping Cost
Our $9.95 Flat Rate or $3.95 Seed Only Shipping Cost applies to all orders with an additional charge applying to those items designated with an asterisk * in the catalog and online. Those items marked have an additional shipping charge due to weight, size, or additional parcels. Please see below to determine your Shipping Zone and Additional Shipping Charges.
View Zones and Additional Shipping Charges.
Do you ship to Alaska or Hawaii?
Yes! We ship to both Alaska and Hawaii.
Do you ship to Canada?
Sorry, we do not ship outside of the United States.
Do you ship internationally?
Sorry, we do not ship outside of the United States.
Can I change an order after being submitted?
Once an order is submitted, we are unable to modify it. We apologize for any inconvenience.
Orders placed via our website undergo immediate preauthorization for the total order amount, and cannot be added to. If you have forgotten an item, you will need to place another web order.
How will my order be shipped and how quickly will it go out?
All orders are shipped via USPS, First Class or Priority Mail. Most orders ship within 2-3 business days. We ship Monday & Thursday. We are unable to expedite orders at this time.
What is the return policy?
Click here to read our return policy.
Do you ship your cut flowers?
No, we do not ship our flowers. We encourage you to find local seasonal flowers through a flower farm or floral designer listed on
ASCFG.
Do you have gift certificates available?
Yes, we offer
gift certificates* for $25, $50 & $100 that can be used toward products on our website. *Gift certificates are not valid on the TGW App.
Are your seeds organic?
Our flower seeds are NOT certified organic.
How do I use the tools available on your store?
We offer how-to videos on the product page showing how to use the tool.
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Fresh Cut Flowers
Can I buy fresh cut flowers from The Gardener's Workshop?
2021 was our farewell season for growing and selling cut flowers from our city flower farm. After 23 years of serving 23 florists, 2 supermarket chains, 3 farmers markets, a bouquet subscription service, and our members-only flower market we are excited for our giant cutting gardens to become a downsized learning garden.
We are still growing a cutting garden for filming and photography for our online Learning Center, live events, courses, and our online garden shop.
The best is yet to come.
Stay in touch with our weekly Farm E-Newsletter.
Do we offer wedding flowers?
We are not offering wedding flowers at this time.
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Workshops
How can I hear Lisa speak?
Lisa is not currently scheduling any virtual or in-person programs. Thank you for thinking of her.
How do I book Lisa to speak to my Garden Club or at my event?
Lisa is not currently scheduling any virtual or in-person programs. Thank you for thinking of her.
Privacy Policy
View our Privacy Policy
Click here to view our privacy policy.
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